Frequently Asked Questions

We’re a shipping & consolidation company that specializes in domestic & international logistic solutions.
We ship most of our domestic orders via SHIPROCKET using the least amount of packaging material possible.

Orders are packed and shipped within 2 to 7 business days from receipt of payment.
Our business days are Monday to Saturday.
We work hard to get packages to you as quickly as possible. During special sales, packages may be delayed by a few days.

Now, if you are looking to track your Gerat’s online shopping order, you can do so in just a few simple steps. First of all, you can use your Gerat’s shopping account in “track order”. Just log in to your Gerat’s shopping account, go to your profile, select your orders, pick the order that you would like to track and you will find all of the shipment details there.

How to place an order at Gerat’s :-
1. Use Search bar to search for products.
2. Select the product you desire.
3. Use Filter for easy filtering the products based on Favourites, Price  etc. 4. Select the Product Size that suits you.
5. Click Bag, to add your product to cart page.

Gerat’s Customer Care Number we offers our customers a customer care help and support number to make sure that you get the service right at your place. If you have any issue regarding your order  then you can call on the same number. Gerat’s customer care number:  18000 HOUSE

You don’t need to create an account to place an order with us, unless you wish to create a subscription.

If you are making a one-time purchase, you can complete your order as a guest. At the checkout, we ask you to enter you email address so we can send your order confirmation and dispatch notification.